FAQs

If you don’t find the answer you're looking for here, please don’t hesitate to contact us.

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How is your EVOO different from store-bought olive oil?

Our Extra Virgin Olive Oil is freshly harvested and cold-pressed within 24 hours, ensuring maximum freshness and preserving the highest levels of antioxidants and polyphenols. Unlike store-bought olive oils, which may be blended or processed over time. Our oil is 100% pure Extra Virgin Olive Oil, cold-extracted, unblended with seed oils, and fully traceable to its Sicilian origin.

What does IGP Sicilia mean?

IGP stands for Indicazione Geografica Protetta (Protected Geographical Indication), a European Union designation that certifies a product’s geographic origin and adherence to specific regional production standards.

IGP Sicilia olive oil must be produced from olives grown and milled in Sicily according to defined quality parameters, including traceability, varietal composition, and chemical standards such as acidity limits.

IGP certification verifies origin and traditional production methods. It is a geographic quality designation and is separate from organic certification.

How are the olives cultivated?

Our partner growers in Sicily follow long-standing traditional cultivation practices. The groves are maintained without the routine use of synthetic pesticides or herbicides, and olives are harvested by hand at peak ripeness before being cold-extracted within 24 hours. We are currently in the process of pursuing formal U.S. organic handler certification.

What are polyphenols?

Polyphenols are powerful antioxidants found in olive oil that can help protect your body against inflammation, promote heart health, and support overall wellness. They are one of the key reasons why EVOO is so beneficial for your health.

How do I store bulk ordered olive Oil?

To maintain the quality of your EVOO, store it in a cool, dark place away from direct sunlight and heat. It's best to keep it sealed in its original container to prevent oxidation. If you’re storing large quantities, we recommend transferring smaller amounts into smaller, airtight bottles for daily use.

Why does your oil ship in pallet quantities?

We import directly from Sicily in full pallets to protect freshness and reduce international freight costs. We commit to each pallet in advance and distribute from our U.S. depot once it arrives.

Can I receive my oil sooner?

Our business model is built on reducing costs by waiting to fill the pallet. However, if you need your oil sooner, we can arrange for expedited air shipping. Just contact us, and we’ll make it happen!

Do you offer international shipping?

Currently, we offer shipping within the U.S. If you’re interested in international delivery, please contact us, and we’ll explore options to get our fresh EVOO to your location.

Can I get a refund?

Yes, absolutely! If you need to cancel your order, we will provide a full refund as long as the pallet has not yet been shipped from the mill.

How many people are involved in this process?

Our process involves a dedicated team: the farmers who grow the olives, the Madre Terra Cooperative and mill that processes the oil, Inside Source managing distribution, and you—the valued customer who receives it!